For the security of the Card Holders and as well as per the direction of NRB, RBB is carrying-out forceful replacement of the remaining Magnetic Strip VISA Debit Card to the Chip Based cards. RBB is carrying-out the forceful replacement to the Chip-based cards branch wise and SMS notification also shall be sent to the cardholder having registered mobile banking service of the Bank. Once new card generation works of the Chip-based migration starts, the current card of the customer does not work and cardholders are also requested to contact the branch to collect the new Chip-based card. Bank is sorry for the inconvenience caused to the customer by the process of migration.

Mailing Address

Rastriya Banijya Bank Limited
Central Office Singhadurbar Plaza, Kathmandu

Phone:+977-1-425-2595,
Fax:+977-1-425-2931
Email: rbb.info@rbb.com.np
Post-Box No.:8368,

SWIFT Code: RBBANPKA
Email: intlbkng@rbb.com.np

Call Centre

Phone No: +977-1-5970018
 

Shiva Prasad Chalise
Grievance Officer
Phone: 01-4252595 Ext. 1513
Fax: 01-4266020
Email: gunaso@rbb.com.np